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City & Guilds Level 5 RQF (NVQ) Diploma in Leadership and Management for Adult Care (England)

Level 5 Diploma in Leadership & Management for Adult Care (3096-51)

The Level 5 Diploma in Leadership & Management for Adult Care (England) covers the knowledge and skills required to work in a Leadership and Management role in a range of settings, where services support individuals with different needs. The qualification contains some units which are competence-based and some that are knowledge-based.

The qualification is aimed at leaders & managers in a range of adult care settings such as:

  • Residential services for older people/work age adults
  • Domiciliary care services
  • Day services
  • Respite services
  • Community based services

If you work in any of the following job roles, this course would be perfect for you:

  • Registered Managers
  • Managers
  • Assistant Managers
  • Deputy Managers

This qualification covers a range of skills and knowledge relating to Leadership & Management of Adult Care services in England, including: decision-making, safeguarding, leading and managing services, service improvement, leading person-centred care and governance and regulatory requirements.

Diploma Course Structure

The Level 5 Diploma in Leadership & Management for Adult Care (England) allows candidates to learn, develop & practice the skills & knowledge required for employment and/or career progression in Adult Care in England. This also includes apprenticeships in social work, foundation degree programmes, and teaching, learning and assessment qualifications.

To gain the 3096-51 Level 5 Diploma in Leadership & Management for Adult Care, you must achieve a minimum of 90 credits in total (79 credits from the mandatory units, and a minimum of 11  credits from the optional units) 

Mandatory Units 

500: Understanding Leadership & Management in Adult Care

501: Governance & regulatory processes in Adult Care

502: Decision-making in Leadership & Management within Adult Care

503: Understanding business and resource management for Adult Care

504: Team leadership in Adult Care

505: Leading team learning and professional development in Adult Care

506: Professional supervision in Adult Care

507: Safeguarding in Adult Care

508: Understanding mental capacity and restrictive practice in Adult Care

509: Leading and managing partnerships in Adult Care

510: Leading practice to manage comments and complaints

511: Leading the vision of an Adult Care setting/service

512: Continuous improvement within Adult Care

513: Effective communication in leadership and management in Adult Care

514: Managing the effective handling of information in Adult Care

515: Leading person-centred practice

516: Leading a service that promotes health and wellbeing in Adult Care

517: Leading and promoting equality, diversity, inclusion and human rights in Adult   Care

518: Leading and managing health and safety in Adult Care

519: Continuous development for leaders and managers in Adult Care

520: Personal wellbeing for leaders and managers in Adult Care services

Optional Units

There is a range of optional units to choose from for this qualification. Your assessor will help you choose the best units to suit your requirements.


The cost of the course is £1370.00+VAT. An observation fee is also payable subject to your location. Should you wish to pay in full by card please use code PIF15 for 15% off or call +44 (0)1472 240112. Interest-free payment plans are available to suit all budgets with no credit checks.


This is a competency-based qualification and evidence is gathered by the learner as they undertake their normal work role. This will form the basis for their portfolio. The evidence must reflect policies and procedures of the workplace as stated by current government legislation.

During the course of the qualification, the candidate should ideally work with at least two service users.

A range of assessment methods will be used by the assessor including examining work products and expert witness testimonies and direct observation. An assessor will visit you in the workplace at some point and undertake observations of you at work. This will be planned in advance in order to cause minimum disruption to your work routine and to try and capture as much information as possible in one visit.

Knowledge-based units will be assessed using a range of methods including reflective accounts, projects, assignments, assessor questions and professional discussions.

Learners will have full access to assessor support via telephone, email, and web links.


You will have full uncapped support for 15 months. 



Entry requirements

There is no set entry requirement for this qualification. However, the qualification is only available to candidates 18 years and older.

What is RQF?

The Qualifications and Credit Framework (RQF Regulated Qualification Framework) is the way of recognising achievement through the awarding of credits for qualifications and individual units and applies to England, Wales and Northern Ireland.

It aims to provide a more flexible route to gaining qualifications and enables progression to be achieved in smaller steps through the accumulation of credit.

CQC Requirements

Level 5 Diploma in Leadership & Management for Adult Care is recognised as a professional management qualification for the Health and Social care sector. 

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